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Level 3

Team Leader or Supervisor Level 3 Apprenticeship

COURSE OVERVIEW

Equivalent to an A-level, this is an essential course for Team Leaders and Supervisors. We are using the new ILM Level 3 Diploma for Team Leaders as the on-programme element.

The Diploma is delivered by subject specialist tutors over 18-months on a weekly basis, in term time: 41 x 3.5 hour lessons, followed by a three-month End Point Assessment preparation period.

Within your contracted hours, you will need 6-hours every week of the course for study and maintaining your Learner Journal in OneFile.

Each of the nine units has a knowledge element where you will learn about management models and theories, which you will then apply to your workplace for the Skills units, to create a portfolio of evidence or presentations with assignments. The topics covered are: Unit 320 Team Development and Resource Management; Unit 321 Building a High Performance Team; Unit 322 Managing Self; Unit 323 Communication and Interpersonal Skills; Unit 324 Organisational Culture and Strategy; Unit 325 Problem Solving and Decision Making; Unit 326 Data Management; Unit 327 Organisational Governance; Unit 328 Project Management.

FURTHER INFORMATION

This course is suitable for anyone whose job role meets the course specification, and who does not already hold a Level 3 management qualification.

A Team Leader or Supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

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