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Level 3

Team Leader or Supervisor Level 3 Apprenticeship


Equivalent to an A-level, this is an essential course for Team Leaders and Supervisors. We are using the new ILM Level 3 Diploma for Team Leaders as the on-programme element.

The Diploma is delivered by subject specialist tutors over 18-months on a weekly basis, in term time: 41 x 3.5 hour lessons, followed by a three-month End Point Assessment preparation period.

Within your contracted hours, you will need 6-hours every week of the course for study and maintaining your Learner Journal in OneFile.

Each of the nine units has a knowledge element where you will learn about management models and theories, which you will then apply to your workplace for the Skills units, to create a portfolio of evidence or presentations with assignments. The topics covered are: Unit 320 Team Development and Resource Management; Unit 321 Building a High Performance Team; Unit 322 Managing Self; Unit 323 Communication and Interpersonal Skills; Unit 324 Organisational Culture and Strategy; Unit 325 Problem Solving and Decision Making; Unit 326 Data Management; Unit 327 Organisational Governance; Unit 328 Project Management.


This course is suitable for anyone whose job role meets the course specification, and who does not already hold a Level 3 management qualification.

A Team Leader or Supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

*FREE* Online short courses

Make the most of these extraordinary times and gain a nationally-recognised qualification. A short online course is a significant first step to improving your skills and achieving your career goals.

Financial support

The applicable fees for this course, including any available discounts, will be listed in the information above.

How to apply

Once you have created an account, you can easily apply to your chosen course and track the status of your application at any time.


Step 1

Set Up Your Account

You’ll be prompted to create an account which will allow you to log in to our Application Tracker website whenever you wish. This will provide you with important information and you can also track the progress of your application.

Step 2


Complete each step of the application form and then submit your completed form. We’ll let you know when we’ve safely received it with an acknowledgement email.

Step 3

Application Review Meeting

Before offering you a place at college, we’ll meet with you (either in person, by telephone or online). We’ll send you a link to our booking page where you can select a time that’s convenient for you.

Step 4

Accept Your Place

Offers will be sent to you via the email address you have provided. The offer will be conditional, based on predicted GCSE grades. You’ll need to accept your offer within 14 days to secure your place.

Step 5

What next?

Once you receive your GCSE results, you’ll need to get in touch with the college to inform us of them and start your enrolment process.


Our range of leisure and hobby courses keeps growing, with even more fun and exciting courses starting throughout 2024.

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