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Level 2
Autocare Technician Apprenticeship L2 Standard
COURSE OVERVIEW
An Auto-care Technician carries out a range of services and repairs to cars, car derived vans and light goods vehicles, working in an Auto-care or Fast-Fit Centre, which may be part of a national chain or operated by a regional/local independent group/owner. An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults.The Auto-care Technician has to demonstrate expertise not only in the technical elements of their role and have a good grasp of the practical and theoretical aspects of the vehicle systems they service, but also needs to have excellent telephone, customer handling (including how to handle difficult customers and deal with customer disappointment) and effective sales skills, as well as strong problem solving and self-organisation skills. They must be able to work as part of a team but also operate independently, understand how their centre operates from a commercial perspective and how their actions contribute to business results, whilst maintaining a high standard of workmanship.
FURTHER INFORMATION
As an apprentice you must be employed in a relevant industry.You should be able to demonstrate an interest in the motor vehicle trade as well as an ability to work in an organised and methodical way to identify and solve problems; also demonstrate an ability to communicate both orally and in writing.You will be interviewed by the college team to establish your suitability and to discuss the apprenticeship. As part of that interview, an aptitude test will be carried out along with English and maths assessments.
When you complete this apprenticeship you would seek employment in the large fast fit sector of the motor industry.
You will build a portfolio of evidence for the type of work you carryout at work. You will also be assessed on your knowledge, skills and behaviours that you will develop throughout your apprenticeship. Additionally you will build a log of off the job training that you must complete throughout of your apprenticeship.At the end of your apprenticeship you will be assessed through an end point assessment (EPA) once you, your employer and we are satisfied you are ready.This consists of; online knowledge tests, a practical skills test and a professional review with the assessor. This assessment is carried out by the endpoint assessment organisation who is independent from the college.If you don’t already have the correct level of English and maths you will be required to achieve these at Level 1.There will be plenty of opportunities to practice these skills while you are in your apprenticeship, both at college and while at work.
The cost of the apprenticeship will be finalised with your employer when an enquiry is made.You will need to come prepared for both classroom and practical settings at college so you will need to bring a pen and paper and you will also need to provide your own Personal Protective Equipment (PPE) such as overalls and boots for work in the workshops.All other PPE will be provided by us for use at the college.
For further information on this apprenticeship please call 01243 812 948 or email Apprenticeships@chigroup.ac.uk