These courses will be available from January 2025
Coaching is a leadership skill. By attending this course, you will:
1.Understand coaching as a leadership style​
2.Identify the difference between coaching and mentoring​
3.Recognise and apply effective questioning techniques​
4.Understand how to apply active listening skills​
5.Begin to evaluate different coaching models
- Explain how communicating effectively can underpin successful collaboration with other teams, and why this is important.​​
- Describe the importance of delivering effective feedback to team members and colleagues.​​
- Apply conflict management techniques to resolve individual and team differences.​​
- Understand how to deal with challenging conversations.
Transform your presenting. Become confident and impressive. Making sure your message is heard. Learning through doing you will be coached through presentation techniques and then given space to prepare and deliver a presentation.
By attending this module, you will:
- Understand barriers to communication and how to overcome these​
- Understand how to structure and prepare a great presentation.​
- Know the different types of presentation aids and how to use them effectively. ​
- Be able to control and utilise nervousness and stay in control. ​
- Understand the importance of body language and physical presence.​
- Be able to demonstrate the skills learnt during a presentation.​
- Explain the key skills and behaviours required for a  manager / leader.
- Apply time management, productivity and delegation tools.
- Describe the impact of emotional intelligence and personal resilience and how this enhances your leadership style.
- Understand the differences between Values, Vision and Ethics
- Identify the nature, scope and impact of the problem
- Explain different decision making techniques​
- Understand solution focused leadership
- Describe how to handle a variety of concerns in the workplace
- Identify your Belbin team roles
- Explain John Adair’s -Action centred leadership model: task, team and individual
- Evaluate change management models and theories.
- Describe motivational models for the workplace.
- Evaluate learning and behaviour styles
- Self-reflection with a Skills audit and SWOT analysis
- Create a personal development plan and set SMART targets with short, medium and long-term career goals
- Understanding different leadership styles to improve performance
- Learn about the behaviours that makes a good, capable leader
- Evaluate the skills needed for effective delegation
- Be able to use and adapt motivational techniques with an eye on succession planning
- Understand the importance of a growth mind-set.
- Understand what assertiveness is
- Differentiate between assertive, aggressive and passive behaviour
- Identify assertiveness techniques and behaviours
- Develop strategies to handle conflict, criticism and challenging situations
- Action plan how you will apply this learning in the workplace
- Explain how to achieve a successful mentor relationship
- Explain the importance of mentoring for both the mentor and mentee
- Identify the difference between coaching and mentoring
- Describe questioning techniques
- To be able to develop your mentees independence and resilience rather than reliance on you, beyond the programme.
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